https:\/\/community.betfair.com\/service\/go\/thread\/view\/94166\/28801289\/in-running-bets-void-on-200-leopardstown?post_id=514377961#514377961<\/a><\/p>\nBut here are some bullet points:-<\/p>\n
“This bet was placed by one of our UK customers<\/strong> trading the race via our API<\/strong> or Application Programming Interface (bdp.betfair.com\/) using an automated program (a \u201cbot\u201d). Their bot had developed a fault<\/strong> causing it to try and place a very large number of bets on the Exchange. These bets were large in size and mispriced…… However, due to a technical glitch<\/strong> within the core exchange database, one of the bets evaded the prevention system<\/strong> and was shown on the site. This was an issue that was triggered because of a unique sequence of events that had never happened before.” – “In this case, the customer had less than \u00a31,000 in their account<\/strong> so none of these bets should have been accepted.”<\/p>\n“The Betfair technical teams continued to investigate the details of the fault and, having identified the issue, worked on putting a fix in place which was applied at 10.15pm on December 28th<\/strong>.”<\/p>\n“Following extensive testing, we can confirm that there have been no subsequent occurrences of this fault<\/strong> and we\u2019ve taken steps to prevent its reoccurrence in the future.”<\/p>\n“Again, I would like to clarify that the account in question has no commercial relationship with Betfair other than being a customer<\/strong>. Our reputation has been built on integrity and we have been pioneers in the industry in ensuring that betting is carried out in a fair and transparent manner. By making the voiding decision, I can assure you that this decision was not taken lightly and that we have implemented what we believe to be the fairest solution in these truly exceptional circumstances.”<\/p>\n <\/p>\n
<\/div>\n